Refund & Cancellation Policy

This Refund & Cancellation Policy ("Policy") governs the refund and cancellation terms for the use of services provided by Grovvey.io, having its registered office at Graphix 2, Block A, Industrial Area, Sector 62, Noida, 201301, Uttar Pradesh, India ("Company", "we", "our", "us").

By subscribing to or purchasing any of our services, you agree to this Policy.

• Users may cancel their subscription at any time from their account dashboard or by contacting our support team at support@grovvey.io.
• Upon cancellation:
  • Access to paid features will remain active until the end of the current billing cycle.
  • No further charges will be applied after the cancellation date.

• If your subscription includes a free trial, no charges will be applied during the trial period.
• Users must cancel before the trial ends to avoid automatic billing.
• Once the trial converts into a paid subscription, the standard refund policy applies.

• In case of payment failure, access to paid services may be temporarily suspended until payment is successfully processed.
• Unauthorized chargebacks or disputes raised without first contacting support may result in account suspension.

• Approved refunds will be processed within 7–10 business days.
• Refunds will be credited back to the original payment method used at the time of purchase.
• Processing timelines may vary depending on the payment gateway or bank.

We reserve the right to update or modify this Refund & Cancellation Policy at any time. Changes will be effective upon posting on our website. Continued use of our services after changes constitutes acceptance of the updated policy.